1. Introduction

Gillya ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use,

disclose, and safeguard your information when you visit our website or use our SaaS platform. Please read this policy carefully.

2. Information We Collect

We may collect personally identifiable information, including but not limited to:

Name and email address (when you register)

Billing information (processed securely by WayForPay)

Phone number (for account verification or support)

We automatically collect information about your interactions with the Service:

IP address, browser type, and device information

Chat logs and interaction history (essential for Service delivery)

We process your information to provide a secure, efficient, and personalized experience. Specifically:

Service Delivery: To operate, maintain, and improve our chatbot functionality, ensuring seamless integration with your business workflows.

AI Processing: Anonymized text is processed by OpenAI. We strictly do NOT use your private data to train public AI models.

Security: Automated systems monitor for fraud, abuse, and security incidents to keep your account and data protected 24/7.

Communication: We send critical updates, security alerts, and support messages. We do not spam.

We do not sell your personal data. We share information only with:

Service Providers: WayForPay (payments), OpenAI (AI logic), Cloud Hosting.

Legal Obligations: Compliance with court orders or applicable laws.

Depending on your location (GDPR/CCPA), you may have the right to access, correct, or delete your data.

Our Data Controller is ready to help with your requests.